Merchant Acquisition Specialist
About Us
Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others.
About the Role
We are seeking a highly motivated Merchant Acquisition Specialist who will join our In-store Operations team and will be responsible for signing new businesses and inspecting our in-store marketing efforts at Tamara’s partner stores. The role involves being on the ground and visiting new and existing merchants. It’s ideal for an energetic individual who is eager to learn and grow in a dynamic start-up environment.
Your Responsibilities:
- Active Merchant Outreach: Proactively identify and approach potential merchants in their physical store locations, introducing the company's services or products and explaining the benefits of partnership.
- Relationship Building: Establish and nurture strong relationships with merchants, understanding their unique needs and challenges to position the company's offerings as valuable solutions.
- On-Site Demonstrations: Conduct in-person product or service demonstrations and address merchant concerns to secure new partnerships.
- Market Intelligence Gathering: Collect and report valuable market insights, competitor activities and merchant feedback to inform company strategy and product development, including in-store materials visibility,
- Conversion and Onboarding: Guide interested merchants through the application and onboarding process, ensuring a smooth transition and laying the groundwork for a successful long-term partnership.
Your expertise:
Experience
- At a minimum, internship or co-op training experience in sales or business development with a maximum of 2 years of experience.
Skills
- Excellent communication and interpersonal skills, capable of engaging with merchants and internal stakeholders at all levels.
- Strong organizational skills and attention to detail.
- Ability to handle confidential information with discretion.
- Proficient in Microsoft Office Suite; familiarity with CRM software is a plus.
Attributes
- Self-motivated, goal-oriented, and eager to learn about and grow within the BNPL sector.
- Adaptable and resilient, with the ability to thrive in a high-growth, fast-paced industry.
- A collaborative team player who takes initiative and brings a positive attitude to work.
- KSA drivers license is a must